Privacy Policy

This Privacy Policy explains how Opulent Code LLC (“we,” “us,” or “our”) collects, uses, and protects information when you visit grimmloch.com (the “Website”). This policy applies only to the Website and does not cover any game client, in-game services, or third-party platforms.

Information We Collect

Information You Provide

When you sign up through the Early Access form on the Website, we collect your email address. We do not collect your name, payment information, government identification, survey responses, or other sensitive personal data through the Website.

Information Collected Automatically

When you submit the Early Access signup form, we automatically collect technical information from your browser to help us understand our audience: your browser’s preferred language setting, browser type, operating system, timezone, and the URL that referred you to the Website. We also capture any marketing campaign tracking parameters (UTM source, medium, campaign, content, and term) present in the URL you visited, so we can understand which marketing channels brought you to us. All of this information is associated with your email submission and stored in our email service provider’s records.

Our hosting provider (Linode) maintains standard server access logs that include your IP address, the pages you visit, and timestamps. We do not currently run any third-party analytics tool such as Google Analytics on the Website.

Cookies and Browser Storage

The Website does not set cookies. We use temporary browser session storage (which is cleared when you close your browser tab) to retain marketing campaign tracking parameters from your URL across the time of your visit, so that those parameters can be included with any signup you complete. We do not use advertising cookies, third-party tracking cookies, or persistent local storage.

How We Use Your Information

We use the information we collect for the following purposes: to operate and improve the Website, to send you development updates and Kickstarter campaign notifications if you have opted in to receive them, to understand which marketing channels and devices our community is using so we can improve our outreach, to analyze Website traffic and usage patterns from server logs, to respond to your questions or requests, and to protect the security of the Website.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with service providers who help us operate the Website (such as hosting providers and email delivery services), but only to the extent necessary for them to perform those services. We may also disclose information if required by law or to protect our legal rights.

Third-Party Links

The Website contains links to third-party services such as Steam, Discord, Reddit, YouTube, and Patreon. These services have their own privacy policies, and we are not responsible for their data practices. We encourage you to review their policies before providing them with any personal information.

Data Retention

We retain your personal information only for as long as it is needed to fulfill the purposes described in this policy, or as required by law. If you request that we delete your information, we will do so within a reasonable timeframe.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to opt out of email communications at any time by using the unsubscribe link included in our emails or by contacting us directly. To exercise any of these rights, please email us at owner@opulentcode.com.

Children’s Privacy

The Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

Security

We take reasonable measures to protect the information we collect from unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

International Users

The Website is operated from the United States. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at owner@opulentcode.com.